If you are dissatified with your reading, you can request a free / discounted alternate reading. To do this first go to your answer page, and click on on the "Options" link, then the "Receipt" button.
This will take you to a page with this form on it.
Fill the form and submit it. You will now see a coupon on the top of the answer page.
Coupons have the format GASTXXXX. You can use this coupon to get a free reading from another astrologer.