Refund policy

We are committed to 100% user satisfaction and allow for refunds if the user is not satisfied.

  • Refunds will be available for a period of 30 days after payment.
  • After 30 days, refunds are not available. However, we might offer a free reading from another astrologer for the same question.
  • We first offer an alternate reading from another astrologer, before processing the refund.
  • We reserve the right to delete the answer and/or the review associated with the refunded order.
Days Refund Free reading Comments
0-6 days Y Y Unconditional refund.
7-29 days Y Y If the user has left a bad review (1-3 star) for the reading, refund available.
30+ days N Y No refunds, free reading from alternate astrologer available.

Refunds are processed by the payment processor itself and take around 5-7 days to reach the user's bank account.

Please write to goastrologer@gmail.com for clarifications.