Refund policy

If you are not satisfied with a reading on, you have the option of claiming a refund.

Refund Window

User Type Refund Alternate reading Comments
New Yes Yes Users can claim refund within 7 days.
Repeat No Yes Repeat users* will only get alternate readings upto 7 days.

Repeat Users: We define repeat users as the users who have paid for at least 2 readings.


  • Refunds will be available for a period of 7 days for new users.
  • We reserve the right to delete the answer and/or the review associated with the refunded order.
  • We reserve the right to decline any further questions from the user requesting the refund.
  • Refunds are processed by the payment processor itself and take around 5-7 days to reach the user's bank account.

Tags: help