Refund policy

If you are not satisfied with a reading, you have the option of claiming a refund.

Refund Window

User Type Days Refund Free reading Comments
New 0-6 _Y Users can claim refund
New 7+ _N _Y No refunds, free reading from alternate astrologer available.
Repeat 0-6 _N _Y Repeat users* will only get alternate readings.
Repeat 7+ _N _N No refunds or free readings after 7 days.

Repeat Users: We define repeat users as the users who have paid for at least 2 readings.

Terms

  • Refunds will be available for a period of 7 days for new users.
  • We reserve the right to delete the answer and/or the review associated with the refunded order.
  • We reserve the right to decline any further questions from the user requesting the refund.
  • Refunds are processed by the payment processor itself and take around 5-7 days to reach the user's bank account.

Tags: help